Frequently Asked Questions

Yes, Our Careline number is 01403979856, you can call us between 9 am – 8 pm every day to place an order.

Simply click on Login/Signup and follow the prompts to set up a secure account.

Log into your account, click on your name on the top right of any page and follow the prompts to manage your account.

To place an order, visit our website and browse through our product categories. Add items to your cart, review your order, and proceed to checkout. Follow the prompts to complete your purchase.

We deliver to all over Rajshahi and delivery charges vary based on your location. You can check the delivery fee during the checkout process by entering your delivery address.

The minimum order amount for delivery may vary depending on your location. You can find this information on the checkout page for your specific area.

Delivery times depend on your location and the time of day you place your order. We offer various delivery options, including same-day and next-day delivery. You can choose your preferred time slot during checkout.

You will get a call from the mashik bazar.com designated personnel before making the delivery when they call you can choose a preferred timeframe for the delivery. You can also nominate another person who already knows all the details of your order. In this case please mention the contact details of the person who will receive your order. Then we will call your designated person to receive your ordered delivery. We may verify the representative with proof of your mentioned identity details.

We will confirm the order through a phone call and will also call or SMS you before making the delivery.

We accept right now bkash and nagad ,You can select your preferred payment method at checkout.

We understand that you might need to make changes. Contact our customer support as soon as possible, and we’ll do our best to accommodate your request. Please note that changes may not be possible if your order is already in the delivery process.

You can track your order in real-time by logging into your account and navigating to the “Order History” section. You’ll receive notifications and updates on the status of your delivery as well.

If you’re unsatisfied with a product, please contact our customer support within a specific timeframe (typically 24-48 hours) Our team will guide you through the process.

We source our products from trusted suppliers and handle them with care. we have quality control measures in place to ensure the freshness and quality of your groceries.

Yes, we frequently run special promotions and discounts. Keep an eye on our website, newsletters, and social media channels to stay updated on our latest offers.

We take data security seriously. Our website uses secure encryption protocols to protect your information. We do not store your payment information on our servers.

You can reach our customer support team through our contact form on the website, email, or by calling our dedicated customer support hotline. We’re here to assist you with any questions or concerns you may have.

Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar
Compare